The University of Texas at Austin contracts with three national collection agencies to collect our past due student loans.
If your federal loan exceeds six months past due, or your institutional loan exceeds three months past due and no payment agreement has been set up with the University, it will be placed with one of our collection agencies. A collection fee of up to 30 percent of your past due balance will also be added to your loan. Interest and collection fees will continue to accrue monthly on federal and long-term loans and the loan will be accelerated making the full principal balance due.
You will be contacted directly by the collection agency. It is in your best interest to contact the agency as soon as possible to resolve the delinquency on your loan.
For additional information about your loan, please contact Federal Loans or Institutional Loans.
The collection agencies we contract with are listed below:
General Revenue Corporation
Williams and Fudge
National Credit Management
Contact Tuition/Cash (Institutional) Loans
Main Building, Room 4
Hours: 8:30 a.m. - 4:30 p.m.
Student Accounts Receivable
P.O. Box 7398
Austin, Texas 78713-7398