New guidance regarding Stopgap Accounts has been added to the Accounting and Financial Management website. The information includes instructions on processing a cost transfer for activity on a Stopgap Account and how to determine the cause of unexpected Stopgap Account activity.
In order to troubleshoot for Stopgap Account charges, you will need to access data from the “Worker Profile” in Workday for the employee in question. Once you are able to determine the reason for the charges, you will want to proceed with processing a cost transfer. If you are unable to determine the reason for the charges, then you will need to contact the Payroll Financials Team and provide them with details.
For additional guidance, visit the Workday Financial Transaction Guidance page.