Handbook of Business Procedures
Date published: March 15, 2011
Last revised: February 18, 2025
Issued by: Student Accounts Receivables
15.1. INTRODUCTION AND RESOURCES
A. Introduction
Student Accounts Receivable (SAR) is responsible for maintaining the Centralized Receivables system for the University, which includes tuition and fees and other student bills. SAR oversees collections of all returned payments for campus, as well as past due tuition, loans, and Financial Aid Adjustment bills.
Student Accounts Receivable includes these specific areas:
Centralized Receivables
Balances vouchers for payment sites, maintains billing codes and subcodes in *DEFINE, processes refunds, reconciles receivables discrepancies, and assists departments with receivables questions and issues
Tuition Billing
Oversees tuition and fees billing, processes refunds, applies tuition benefits, stewards 529 plans and 3rd party billing, provides assistance to students and departments, and publishes 1098-T tax forms
Loan Services
Oversees federal (Perkins and Nurse Faculty Loan Program) and institutional loans, processes deferments, oversees billing, collects on past due loans, submits credit bureau reports, responds to borrower questions, and assists departments with loan funds
Returned Checks
Processes all returned, unpaid checks and electronic payments for campus, corresponds with departments, issues chargebacks, and responds to payee questions
Scholarship Services
Processes departmental fellowships and scholarships, assists departments with their SS1 scholarship documents, troubleshoots issues with funds releasing to award recipients, and responds to student questions about their award payments
B. Departmental Partnerships
Departments that wish to use Centralized Receivables to bill students must contact SAR.
SAR has delegated to Texas Global the acceptance of foreign wires on behalf of international students that are for payment of their tuition and fees and other student bills. Specific requirements and processes for acceptance of their foreign wires will be maintained by Texas Global and approved by SAR.
C. Related Offices
- Texas One Stop
- Office of Scholarships and Financial Services
- Bursar (Cashier) Services
- Office of the Registrar